Email etiquette

Why do you need email etiquette?

A company needs to implement etiquette rules for the following three reasons:

Professionalism: by using proper email language your company will convey a professional image.
Efficiency: emails that get to the point are much more effective than poorly worded emails.
Protection from liability: employee awareness of email risks will protect your company from costly law suits.

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What are the etiquette rules?

There are many etiquette guides and many different etiquette rules. Some rules will differ according to the nature of your business and the corporate culture. Below we list what we consider as the 32 most important email etiquette rules that apply to nearly all companies.

most important email etiquette tips:

1. Be concise and to the point
2. Answer all questions, and pre-empt further questions
3. Use proper spelling, grammar & punctuation
4. Make it personal
5. Use templates for frequently used responses
6. Answer swiftly
7. Do not attach unnecessary files
8. Use proper structure & layout
9. Do not overuse the high priority option
10. Do not write in CAPITALS

link
for more information....
you can log on to this site http://www.emailreplies.com/

Netiquette

Netiquette is a set of social conventions that facilitate interaction over networks, ranging from Usenet and mailing lists to blogs and forums. However, like many Internet phenomena, the concept and its application remain in a state of flux, and vary from community to community. The points most strongly emphasized about USENET netiquette often include using simple electronic signatures, and avoiding multiposting, cross-posting, off-topic posting, hijacking a discussion thread, and other techniques used to minimize the effort required to read a post or a thread. Netiquette guidelines posted by IBM for employees utilizing Second Life in an official capacity, however, focus on basic professionalism, maintaining a tenable work environment, and protecting IBM's intellectual property. Similarly, some Usenet guidelines call for use of unabbreviated English while users of online chat protocols like IRC and instant messaging protocols like SMS often encourage just the opposite, bolstering use of SMS language.

History
Netiquette began before the 1991 start of the World Wide Web. Text-based email, Telnet, Usenet, Gopher, Wais, and FTP from educational and research bodies dominated Internet traffic. At that time, it was considered somewhat indecent to make commercial public postings, and the limitations of insecure, text-only communications demanded that the community have a common set of rules. The term "netiquette" has been in use since at least 1983 as evidenced by posts of the satirical "Dear Emily" Postnews column.

Want to know about etiquette? Some examples of netiquette are listed below:

• Not using someone else's name and pretending to be them.
• Not posting or distributing material that is deemed illegal.
• Not using abusive or threatening language.
• Not posting racist remarks regarding peoples sex, race or gender.
• Not spamming message boards or chat rooms with useless or repeated messages.
• Not trying to obtain or use someone else's password.
• Not trying to obtain personal information about someone.

These are the phrases which are often used online, they include;

• lol - Laugh Out Loud
• afk - Away From Keyboard
  
• rofl - Roll On Floor Laughing
  
• omg - Oh My God
  
• brb - Be Right Back
• cu - See You
  
• imo - In My Opinion
  
• bbl - Be Back Later
  
• btw - By The Way
  
• g2g/gtg - Got To Go
• n00b - New User
  
• imho - In My Honest Opinion

history of e learning

The word 'e-Learning'

In October 1999, during a CBT Systems seminar in Los Angeles, a strange new word was used for the first time in a professional environment – ‘e-Learning’. Associated with such expressions as 'online learning' or 'virtual learning', this word was meant to qualify "a way to learn based on the use of new technologies allowing access to online, interactive and sometimes personalized training through the Internet or other electronic media (intranet, extranet, interactive TV, CD-Rom, etc.), so as to develop competencies while the process of learning is independent from time and place2".

So the word itself is not that old. But what about the elements of e-Learning?

The development of the e-Learning revolution arose from a number of other 'educational revolutions'. Four such revolutions cited by Billings and Moursund (1988) are:

1. the invention of reading & writing;
2. the emergence of the profession of teacher/scholar;
3. the development of moveable type (print technology);
4. the development of electronic technology.

ONLINE COMMUNICATION

asynchronous
In general, asynchronous (pronounced ay-SIHN-kro-nuhs, from Greek asyn-, meaning "not with," and chronos, meaning "time") is an adjective describing objects or events that are not coordinated in time. In information technology, the term has several different usages.

1) In telecommunication signaling within a network or between networks, an asynchronous signal is one that is transmitted at a different clock rate than another signal. (plesiochronous signals are almost but not quite in synchronization - and a method is used to adjust them - and synchronous signals are those that run at the same clock rate.

2) In computer programs, asynchronous operation means that a process operates independently of other processes, whereas synchronous operation means that the process runs only as a result of some other process being completed or handing off operation. A typical activity that might use a synchronous protocol would be a transmission of files from one point to another. As each transmission is received, a response is returned indicating success or the need to resend. Each successive transmission of data requires a response to the previous transmission before a new one can be initiated.

Defination Synchronous program communication is contrasted with asynchronous program communication.

Interesting aspects of online communication

1. Many shy people find it easy to express themselves online
2. Sex is often easier to discuss than it is in a face-to-face situation.
3. Physical attractiveness is also less important online.
4. The Internet is the great equalizer
5. Gender switching

link
http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci211605,00.html

ONLINE FORUM

An Internet forum, or message board, is an online discussion site. It originated as the modern equivalent of a traditional bulletin board, and a technological evolution of the dial up bulletin board system.From a technological standpoint, forums or boards are web applications managing user-generated content.

People participating in an Internet forum may cultivate social bonds and interest groups for a topic made from the discussions.



Common features

1.Private message

A private message, or PM for short, is a message sent in private from a member to one or more other members. The ability to send so-called carbon copies is sometimes available. When sending a carbon copy (cc), the users to whom the message is sent directly will not be aware of the recipients of the carbon copy or even if one was sent in the first place.

Private messages are generally used for personal conversations. They can also be used with tripcodes—a message is addressed to a public trip and can be picked up by typing in the tripcode.

2.Attachment

An attachment can be almost any file. When someone attaches a file to a post they are uploading the file to the forums' server. Forums usually have very strict limit on what can be attached.

3.Emoticon

Emoticon or smiley is a symbol or combination of symbols used to convey emotional content in written or message form. Forums implement a system through which some of the text representations of an emoticons (e.g. XD, :p) are rendered as a small image. Depending on part the world the forum's topic originates (since most forums are international) smilies can be replaced by other forms of similar graphics, an example would be kaoani (e.g. *(^O^)*, (^-^)b)

4.Poll

Most forums implement an opinion poll system for threads. Most implementations allow for single-choice or multi-choice (sometimes limited to a certain number) when selecting options as well as private or public display of voters. Polls can be set to expire after a certain date or in some cases after a number of days from its creation. Members vote in a poll and a statistic is displayed graphically.

Do and donts in online forum

Do’s

1.Comment on blogs relevant to your niche.
2.Be careful with negative comments.
4.Comment quickly on popular blogs.
5.Use a consistent media profile

Dont's

1.Don’t cut and paste generic comments.
2.Don’t be rude.

link
http://pegcorwin.com/2009/01/dos-and-donts-for-commenting-on-blogs-and-in-forums-please-comment-on-this-post/

academic purpose (e-learning)